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About Personal Information Protection

Hitachi Chemical Co., Ltd.'s Approach to Personal Information Protection

Hitachi Chemical Co., Ltd. has fixed the personal information protection policy given below, informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.

Definition of Personal Information

For Hitachi Chemical Co., Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information).
This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person's attributes (such as a person's height or build, finances, work type, or position).
Based on the Personal Information Protection Policy given below, Hitachi Chemical Co.,Ltd. will pay detailed attention to, and expend the utmost efforts on, protecting and managing such information.

Scope

This "About Personal Information Protection" document establishes the handling of personal customer information by Hitachi Chemical Co., Ltd.

Personal Information Protection Policy of Hitachi Chemical Co., Ltd.

  1. 1.Collecting, Using, and Providing Personal Information
    While carefully considering the entrusting of customer information during company activities, Hitachi Chemical Co., Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following stipulated rules for collecting, using, or providing personal information.
  2. 2.Following Laws and Norms
    For the handling of personal information, Hitachi Chemical Co., Ltd. will follow the Japanese laws and norms applicable to the protection of relevant personal information.
    Also, Hitachi Chemical Co., Ltd. will create and follow personal information management rules that conform to these laws and norms.
  3. 3.Implementing Safety Measures
    To ensure the correctness and safety of personal information, in accordance with the rules for information security, Hitachi Chemical Co., Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information).
  4. 4.Respecting a Person's Rights Regarding His or Her Personal Information
    When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Hitachi Chemical Co., Ltd. will respond with sincerity, respecting the customer's rights related to that personal information.
  5. 5.Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements
    Hitachi Chemical Co., Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually.

Purpose of Using Personal Information, and Providing to Third Parties

  1. 1.Hitachi Chemical Co., Ltd. will use personal information only to achieve the following listed purposes.
    1. a)To execute contracts between a customer and Hitachi Chemical Co., Ltd.
    2. b)To contact for discussions or meetings with customers
    3. c)To provide after-service for products
    4. d)To send guides for conventions or meetings, or guides for new products
    5. e)To provide various types of member services
    6. f)To perform stock-related tasks
    7. g)To respond to various types of inquiries
    8. h)To perform analysis to improve products or services, based on surveys
    9. i)To provide personal information to Hitachi Chemical group companies when Hitachi Chemical Co., Ltd. co-operates with a Hitachi Chemical group company to carry out some business tasks.
  1. 2.Hitachi Chemical Co., Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:
    1. a)When required by law
    2. b)When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult.
    3. c)When required to improve public health or improve the healthy upbringing of children, and when obtaining customer consent would be difficult.
    4. d)When required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities.
    5. e)When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use.
    6. f)When providing personal information to continue business activities when business-related events such as mergers occur.
  1. 3.When required to do so for business activities in which Hitachi Chemical Co., Ltd. is co-operating with Hitachi Chemical group companies, Hitachi Chemical Co., Ltd. sometimes provides Hitachi Chemical group companies with personal information (such as names, workplaces, home addresses, telephone numbers, fax numbers, email addresses, etc.). In such cases, the customer personal information is provided on paper or electronic media. The customer can request Hitachi Chemical Co., Ltd. to stop the provision of the personal information to a Hitachi Chemical group company.

About Usage of Cookies and Web Beacons

To aid customers use Hitachi Chemical Co., Ltd. websites more conveniently, some Hitachi Chemical Co., Ltd. websites may use cookies or web beacons (clear GIF). By adjusting their web browser settings, customers can refuse cookies or display warnings when cookies are installed. For details, see the documentation for your web browser. By refusing to accept cookies, customers can refuse web beacons. However, please understand that a refusal to use cookies may prevent usage of all or part of the services provided by the Hitachi Chemical Co., Ltd. website.

[Terms]

(1) Cookie
A cookie is piece of information that enables interaction between the web server that manages a website and a customer's web browser. A cookie may be stored as a file on the customer's computer disk.
When a cookie is used, the web server can record information such as which computer visited which pages on the website. However, Hitachi Chemical Co., Ltd. cannot identify an individual customer unless the customer enters his or her own personal information into the website.

(2) Web beacon
This technology, which functions with a cookie, enables the beacon owner to know how many times a customer accessed a particular page. However, unless the customer enters his or her own personal information when, or after, the cookie is accepted, Hitachi Chemical Co., Ltd. cannot identify an individual customer.

About Requests to Reveal Personal Information or Reception of Complaints

For customer personal information maintained by Hitachi Chemical Co., Ltd., please carry out the following when requesting Hitachi Chemical Co., Ltd. to reveal, correct, add, delete, stop usage of, stop providing to a third party, or provide a purpose-of-use report for personal information (hereafter, collectively referred to as "reveal, etc."), or when sending a complaint:

  1. 1.For requests to reveal, etc., personal information provided by a customer to business staff of Hitachi Chemical Co., Ltd.:
    • Please contact the relevant business staff.
  1. 2.For requests to reveal, etc., personal information provided by a customer in a Hitachi Chemical Co., Ltd. website:
    • Please contact the staff who manage the relevant home page.
  1. 3.For requests to reveal, etc., personal information other than for the above cases (1 and 2):
    • For details on requests to reveal, etc., see
  1. 4.For complaints relating to Hitachi Chemical Co., Ltd.'s handling of personal information:
    Enter the necessary details in the "Complaints Form Concerning Handling of Personal Information" and send it to the following address, or contact by "nquiry Entry Form" or telephone.

[Complaints Contact Location]
Hitachi Chemical Co., Ltd.
GRANTOKYO SOUTH TOWER, 1-9-2,
Marunouchi, Chiyoda-ku, Tokyo 100-6606, Japan

Request to Customers

  1. 1.Most of the services provided by Hitachi Chemical Co., Ltd. can be used without requiring customer personal information. However, please understand that some services cannot be provided unless the customer provides personal information to Hitachi Chemical Co., Ltd.
  2. 2.Please understand that Hitachi Chemical Co., Ltd. is not responsible for the safety of personal information at websites of other companies which are linked to the website of Hitachi Chemical Co., Ltd.
  3. 3.It is assumed that the customer agrees to the contents of this "About Information Protection" document when the customer enters personal information into a Hitachi Chemical Co., Ltd. website. If the customer does not agree with this "About Information Protection" document, the customer may be unable to use some of the Hitachi Chemical Co., Ltd. services (including responses to inquiries, etc.).

Special Notes

  1. 1.The personal information protection policy of Hitachi Chemical Co., Ltd. is based on Japanese law.
  2. 2.Hitachi Chemical Ltd. may modify this "About Information Protection" document as appropriate to accommodate improvements in the handling of personal information, or changes or additions to laws or other norms.
  3. 3.This "About Personal Information Protection" document goes into effect from the day it is published (including the update day).
  4. 4.If statements in this document are covered by individual regulations regarding personal information, those regulations take precedence.

Inquiries About Personal Information

To make requests to reveal, etc., personal information (excluding complaints), please use the "Inquiry Entry Form".

Note:
Personal information sent to the above contact addresses is not preserved by Hitachi Chemical Co., Ltd., and is deleted when a reply is made to the inquiry.

Enactment date: 2005/04/01

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